GOLDEN VALLEY, MN, May 14, 2026 — Fluency Digital today announced the public launch of MyBHLocator (mybhlocator.com), a free behavioral health provider directory connecting Minnesotans to more than 36,000 mental health and substance use treatment clinicians and facilities across the state. The platform is the first consumer-facing deployment of a retrieval-augmented (RAG) data pipeline built specifically for healthcare directory accuracy at state scale.

The directory ingests continuously from authoritative sources — the NPPES NPI Registry, Minnesota state licensure boards, MN Medicaid provider files, and licensed clinic websites — and uses large language models to extract, normalize, and cross-validate structured fields including services offered, accepted insurance, hours of operation, and languages spoken. Every LLM-derived field is grounded in a retrieved source document. No provider information is generated without a citation back to a public record or self-reported page.

Layered on top of the LLM extraction is a set of deterministic heuristics: NPI-based entity resolution to deduplicate organizations across spelling variants, address normalization with suite-strip fallback, taxonomy-code filtering to keep the directory behavioral-health-only, and geospatial inference for county and ZIP rollups. Translations into Spanish, Somali, Hmong, and Vietnamese are produced through a machine-translation pipeline with deterministic terminology controls for clinical vocabulary.

"Minnesotans struggling with mental health or substance use challenges shouldn't have to make dozens of calls to find a provider who is actually accepting patients," said Stephen Taylor, Co-Founder of Fluency Digital. "Most directories are static, manually maintained, and out of date within weeks. We built MyBHLocator on a pipeline that ingests new public records every day, validates them against NPI and licensure data, and surfaces provider information in the languages real Minnesotans speak. It's completely free for anyone who needs it."

For patients and families, MyBHLocator offers search across 36,000+ verified providers with filters for condition, insurance, location, and specialty — including culturally responsive providers, child and adolescent services, and addiction treatment. The directory also surfaces 988 Suicide and Crisis Lifeline resources and treatment cost estimates.

For health plans facing tightening CMS enforcement on directory accuracy, Fluency Digital has built payer-facing tools on top of the same RAG pipeline. The tools cross-reference plan directories against NPI-confirmed active providers to identify ghost network risk before regulators do.

"We found over 3,600 ghost network risk providers in a single Minnesota health plan audit," Taylor said. "The 90 percent accuracy threshold CMS requires isn't optional anymore. Plans need better data — and the same AI infrastructure that powers consumer search makes payer compliance auditing tractable at directory scale."

For providers, MyBHLocator offers free profile claiming with control over hours, services, and insurance information, plus analytics on search impressions and a verified "claimed" badge visible to patients.

The directory is available in English, Spanish, Somali, Hmong, and Vietnamese, and is free to patients, providers, and health plans. More information at https://mybhlocator.com.

About Fluency Digital

Fluency Digital Inc. is a Minnesota-based digital services company building AI-forward healthcare technology. The company specializes in retrieval-augmented data pipelines and LLM-based validation for accessibility and compliance at state-scale provider directories. Learn more at https://fluencydigital.io.

Media Contact

Stephen Taylor, Co-Founder
Fluency Digital Inc.
media@fluencydigital.io
612-524-5626